Equity Plan Solutions

CST Equity Plan Solutions include recordkeeping, administration, trustee and call centre services for share purchase plans, employee benefit plans, group registered retirement savings plans, group tax free savings plans, employee profit sharing plans, stock option plans, restricted share unit plans and long term incentive plans.

The recordkeeping and administration component of our service is based on our proprietary web enabled recordkeeping system.

Our platform helps you to view your plans, request transactions, obtain and view forms and information and view or print your statements.

To access CST Equity Plan Solutions, you require an internet connection and a web browser (Internet Explorer 6.0 and above is recommended). Use the following web link https://www.cstepsdiv.com/total-wealth/ or copy and paste the address line into your internet browser.

From the CST Equity Plan Solution homepage, participants need to:

  1. Select their preferred language.
  2. Input their participant ID, PIN and ticker symbol.


Contact Information

CST AnswerLine agents are available by phone or e-mail to answer any questions that cannot be answered through the website.

Contact AnswerLine between the hours of 8:00 a.m. and 6 :30 p.m. ET, Monday through Friday at :
Telephone: 1-888-630-5999 or 416-682-3866

WestJet Employees:  1-877-717-8516 or 416-682-3867



Key services and features for plan participants

With secure Internet access to their plan information, employees can:

  • Initiate instructions such as share sales and plan transfers
  • View personal demographic information
  • View plan balances
  • View tax information
  • View payment details
  • View and download plan forms, documentation and statements
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